Terms and Conditions
“We”, “Us”, “Our” or “Company” means Tyre Warehouse Ltd t/a TyreCom Autos or its subsidiaries and “You” means the customer or individual who is using or intends to use our products or services. “Works” means any goods, products or services that you purchase or utilise from us. “Terms of Business” represents our terms and conditions for business and covers any contract (“Contract”) between TyreCom Autos and the customer.
1.(a). A contract will be binding upon the booking of any works. TyreCom Autos accept vehicles for repair, examination with a view to estimating for repairs and for any other purpose, subject to the following terms and conditions. These terms and conditions constitute the entire contract between TyreCom Autos and the customer. No party has relied on any representation or promise, except as expressly set out in this contract. The terms and conditions herein will not affect the customer’s Statutory Rights. The customer is deemed to have fully accepted these terms and conditions (regardless of signing or not signing) if they, or their representatives, leave a vehicle with us, give instructions or place orders by any means for work to be done or for goods to be supplied and a contract will only come into being upon acceptance by TyreCom Autos of such an order. No alteration of these terms and conditions shall be valid unless confirmed in writing and signed on behalf of TyreCom Autos or by a Manager of TyreCom Autos. Any terms and conditions supplied, or referred to by the customer shall have no effect on this contract. Any terms and conditions will be superseded by our full updated terms and conditions which can be found on our website
1.(b). If you place an order in person, via the phone or internet, you warrant that you are legally capable of entering into a contract of sale and you are at least 18 years old and reside in the UK.
1.(c). The customer has the right to cancel the works at any time only with the agreement of the management of TyreCom Autos. The customer agrees to pay us for all costs, charges or expenses incurred by us up until, to and as a result of the cancellation. A cancellation can only be accepted by us as long as any of the work to date or special order parts have been paid for up to the point of cancellation.
PURCHASE OF GOOD, PRODUCTS, SERVICES AND REPAIRS
2.(a). By agreeing to the following terms and conditions, you are aware of the products or services that you are purchasing from us. Unless verbally agreed, this can be found in your quote, detailed job sheet or stored on one of our data retrieval devices.
2.(b). TyreCom Autos will endeavour to provide details of the cost of works (including goods, products, servicing, repairs, etc) required before the work is done. As we endeavour to follow your manufacturer’s service schedule and recommendations, any additional items not included in our standard full / interim service may be charged at an extra cost. Where is reasonably possible, all work and costs including additional work must be approved by the customer before any work is carried out, if at all possible.
2.(c). You understand that due to the nature of the tasks involved, there are times when unexpected issues, complications and delays may arise that may result in variations to the original agreement and potential reduced or additional costs in order to complete the works (examples include, but are not limited to, less or more costly correctly fitting parts / goods or varying labour costs to rectify the newly identified issues, etc). TyreCom Autos will however endeavour to keep you, where is reasonably possible, fully informed if such situations occur.
2.(d). Further, as we operate a time sensitive booking system, should any complications occur, if we are unable to establish contact with the customer via phone and / or SMS or email, we reserve the right to partially repair, fully repair or to cease work on your vehicle to prevent any potential negative impact on the remaining booking schedule. We will make these decisions to implement the most cost-effective solution for the customer in what we believe are in the customer’s best interest, including but not limited to the further purchase of parts or goods or additional labour required to remedy the situation.
2.(e). If for any reason work requested by the customer is not carried out in full, we may charge a reasonable amount for the work completed up to that point including the cost of the goods supplied and fitted.
2.(f). Unless otherwise expressly stated, time is not of the essence in this contract. If the service or repair or works cannot be done within the agreed time due to circumstances beyond TyreCom Autos’ control, we will contact the customer and inform them accordingly – this may include but is not limited to goods not being delivered or the work required may take longer to complete. We cannot accept responsibility for any delay resulting from any cause beyond our control (including the non-delivery or late availability of parts or other goods or services). Any liability for additional costs and / or inconvenience resulting from such delays are not the responsibility of TyreCom Autos.
2.(g). Any variation between us and the customer in the work to be carried out or goods supplied shall be deemed to be an amendment to this contract and shall not constitute a new contract.
3. Any works including additional work is subject to VAT at the current rate as required by law. Unless otherwise stated, any prices quoted exclude VAT at the current rate. Please note MOT tests are exempt from VAT.
4.(a). Where available, all parts used will be of “Original Equipment” (OE) standard and we will adhere to the manufacturer’s service schedule and warranty, ensuring all manufacturers’ warranties are validated. If the customer requests or agrees to the use of alternative non-OE specification part(s) (for example due to non-availability of OE parts or as a cost saving measure), or if the customer supplies parts that we consider are unsuitable or inferior to OE specification (or equivalent quality), you agree to indemnify TyreCom Autos from any damages, loss or claim resulting from their application and use. We may reserve the right not to fit the supplied part or offer any warranty; we reserve the right to replace the part in question with an OE specification part in order to complete the repair, at the customer’s expense. TyreCom Autos will always endeavour to contact you about this accordingly.
4.(b). Occasionally additional parts or ‘non-standard’ products such as engine specific oils (e.g Ford / GM / long life / low saps oil, etc) or special parts (e.g long-life filters or filters with sensors / platinum or iridium spark plugs, etc) or special work or services (e.g. presswork / fabrication / treatments / diagnostic scanning and resetting / 4-wheel alignment, etc) may be required for your vehicle in order to complete the work to the required standard (for example but limited to, enabling the vehicle to meet the standard required for the MOT test, etc). These items may not have been initially required or were immediately apparent, but once identified, these additional parts, non-standard products and services will incur an additional charge to the standard price quoted and where possible, we will endeavour to inform you of the additional costs before, during, or upon completion of works, in order that we return your vehicle at the stated time or within a reasonable time frame and to the required standard.
4.(c). All parts replaced during the works, service or repair, (except those that have to be returned to manufacturers or suppliers under warranty or exchange arrangements) become the property of TyreCom Autos unless the customer requests their return prior to commencement of work.
4.(d). Old parts from your vehicle will be kept for you to inspect, usually for 48 hours.
4.(e). We reserve the right to make a handling charge for goods returned which have been correctly supplied in accordance with the original order. “Special Orders” are parts not normally stocked by TyreCom Autos and their suppliers hence “Special Orders” will not be accepted for credit if correctly supplied in accordance with the original order.
4.(f). TyreCom Autos reserves the right to ask for payment in advance for all goods or work.
5.(a). Unless otherwise stated, TyreCom Autos warrants all new parts or goods supplied with the standard 12 months manufacturer warranty and any claim is at their discretion and in accordance with the applicable statutory rights at the time of supply or repair. TyreCom Autos warrants its work free of defects for a period of 3 months or 3,000 miles, whichever occurs sooner, from the date of completion of the work (known as the “Warranty Period”). TyreCom Autos warrants that it will (at TyreCom Autos’ choice) either repair, replace or refund the full purchase price of any goods which are accepted within the Warranty Period by TyreCom Autos as being defective or not in accordance with these terms or any express description or representation given or made by or on behalf of TyreCom Autos.
5.(b). In respect of other works, TyreCom Autos being given an opportunity to investigate or rectify any faults within a reasonable time frame without interference or tampering from any party (i.e. be it the customer or other third party). If TyreCom Autos accepts within the Warranty Period that it has failed to execute the said works in accordance with the express terms of the contract, TyreCom Autos may, at its option, perform again such of the works as have not been carried out in accordance with the express terms of the contract or repay the customer the charge for such of the works as have not been so performed (provided such charge shall have already been paid to TyreCom Autos by the customer).
5.(c). TyreCom Autos shall not in any circumstances be liable for any damages, compensation, costs, expenses, losses or other liabilities whether direct or consequential, and any other remedy which would otherwise be available in law is hereby excluded except to the extent that such exclusion is prohibited by any rule of law.
5.(d). A claim under this warranty shall not entitle the customer to cancel or refuse payment.
5.(e) This warranty shall not apply to the following:-
(i). where the defect or fault is attributable to other causative factors (other than the supplied goods or works performed) i.e this warranty is dependent upon your understanding that faults and failures can be caused by other factors (including but not limited to mechanical or electrical malfunctions) which may have impacted and caused the failure of the part / goods in question or corrupted the performed works – in such circumstances you agree that we, without prejudice, will investigate and assess the issue and any parts / goods may need to be sent away for further investigation. The cause may also need to be rectified at an additional cost before a warranty part can be re-fitted.
(ii). where defective materials supplied are by third parties and where the only remedy will be against that third party.
(iii). where the vehicle has been used for competitions, racing or record attempts or otherwise than for private or commercial use.
(iv). where the vehicle has been abused in any way or damaged by wear and tear, neglect, rust, improper use or where the vehicle has been damaged in any subsequent accident (i.e. the parts or workmanship carried out being subjected to abnormal conditions or unreasonable wear and tear).
(v). where there is evidence of interference or tampering from any other party (i.e. be it the customer or other third party).
(vi). where there is evidence of failure to maintain the vehicle in accordance with the manufacturer’s recommendations and schedule (at the time or distance specified).
(vii). where there is evidence of failure to follow the manufacturer’s vehicle operating instructions.
(viii). any used parts (including used tyres) supplied by you or requested for use by you (unless any warranty is explicitly stated on your invoice).
5.(f) You agree to full compliance with TyreCom Autos’ advisories, warnings, information or any instructions provided by TyreCom Autos either verbally or in writing. If you do not respond to or act upon any advisories, TyreCom Autos does not accept any liability for any damage, losses or injury to any party suffered as a result from lack of non-compliance. You accept full liability related to or including the advisories noted. TyreCom Autos will not be liable for any faults or losses if you remove a vehicle from our premises with verbal warnings or written advisories. If you choose not to have the vehicle fully repaired immediately or opt for a temporary repair, you absolve us of any responsibility or claim. If you decide to opt for a repair at the later stage, you will be charged again at the standard rate.
Please inform us if you prefer to have any advisories to be put in writing.
6.(a). This warranty covers claims for new tyres only. Tyres are supplied with the standard 12 months manufacturer warranty and any claim is at their discretion and does not cover incorrect use, misuse or damage other than material / workmanship defects. You understand that problems caused after changing tyres are not always due to the replaced tyre itself or the process involved.
6.(b). We adhere to the standard processes laid out by industry bodies including the British Tyre Manufacturer’s Association (BTMA) and governing bodies such as Trading Standards. In the event of a claim, the form entitled ‘Application Form for Tyre Examination’ must be filled in. The tyre(s) in question will be removed from your vehicle and sent for inspection by the manufacturer or if needed, examination by an approved independent inspector. It is at the manufacturer’s discretion whether a tyre warranty claim can be validated and honoured. You understand that due to the nature of the inspection process, claims can take at least 4 weeks to be investigated. In such circumstances you may need to purchase replacement tyres at your own expense. If your original tyre claim is unsuccessful, the manufacturer will return the tyre(s) in question and you may incur additional charges levied by TyreCom Autos such as fitting fees, etc. If your claim is successful, the manufacturer will either replace or reimburse you for the original purchase.
6.(c). As the road user, it is your responsibility to always check that your tyres conform to all safety and legal requirements at all times.
6.(d). We reserve the right not to re-fit damaged or illegal tyres. Customers will be asked to verbally confirm with a Manager of TyreCom Autos or (if time permitting) sign a disclaimer should they want them re-fitted.
You agree to indemnify TyreCom Autos from any damages, injury, loss or claim resulting from using these services.
6.(e). This warranty does not cover (and is not limited to the following):-
(i). problems with wheels such as faulty valves, sensors, corrosion or fractures which have caused air loss thereby, if driven on, compromising the internal integrity of the tyre.
(ii). damage caused by impacts (such as hitting pot-holes or kerbs), mechanical failure or accidents resulting in wheel distortion and imminent tyre damage (such as bulges developing on the sidewall of the tyre, cuts, tears, tread separation, etc). TyreCom Autos cannot be held responsible as a result of such damage.
(iii). used tyres agreed for use by the customer (whether supplied by TyreCom Autos or the customer). You understand that problems caused after changing tyres are not always due to the replaced tyre itself or the process involved. We visually and pressure check used tyres that we supply, however, due to insurance restrictions and due to the lack of information regarding the history of used tyres and parts, we are unable to guarantee used tyres and parts for ANY purpose. We are unable to guarantee or perform checks on tyres supplied by the customer. It is your responsibility to regularly check your used tyres for anything of concern including (but not limited to) failures and defects, weathering, unusual appearance, noise or performance. In such circumstances cease use immediately, if possible replace with your spare wheel and consult a tyre specialist. TyreCom Autos does NOT provide or imply any warranty for used tyres or parts regardless of when they were supplied or fitted (i.e. irrespective of if they were supplied NOW, PREVIOUSLY or IF YOU INTEND TO HAVE THEM SUPPLIED OR FITTED BY US AT ANY TIME IN THE FUTURE). By using any of our tyre fitting services, (regardless of signing or not signing) you agree to waive any rights to claim and indemnify TyreCom Autos against any claim for loss, damage, personal injury or death as a result of their use (whether supplied by us or the customer).
If you have any issues related to the supply and use of new or used tyres please contact us for further advice or instructions.
You agree to indemnify TyreCom Autos from any damages, injury, loss or claim resulting from using these services.
6.(f). Puncture repairs are performed to British Standard BS159(f). We reserve the right not to perform a repair where, upon inspection, there is a concern related to the tyre, wheel or type of repair that may be required. Due to the type of damage (e.g. angle of penetration or location), some repairs cannot be guaranteed, if at all. At our discretion, you may be charged an additional fee if a further or more involved / complex repair is required.
6.(g). We supply standard rubber valves free of charge. Metal / chrome or special valves, e.g. flush fitting, etc must be supplied by the customer prior to any work – we may be able to supply them at an extra cost if they are available. Once removed, we accept no responsibility for any damage or issues such as leaks around valve holes due to their disturbance. Pressure sensing valves can often be broken during the removal of tyres; we accept no responsibility for this. It is the customer’s responsibility to reset the vehicle’s systems (such as the Tyre Pressure Monitoring System) once the wheels are re-fitted so please refer to the vehicle’s hand book.
6.(h). Once tyres have been removed, corrosion around the rim may become apparent that may cause air loss. Silicon seal may need to be applied (at an extra cost). Should the problem persist, the wheel may need to be refurbished (at an extra cost) or replaced. We accept no responsibility for any damage caused as a result of changing tyres, valves, puncture repairs, etc.
You agree to indemnify TyreCom Autos from any damages, injury, loss or claim resulting from using these services.
7.(a). This warranty covers claims for new alloy and steel wheels only. New alloy and steel wheels are supplied with standard 12 months manufacturer warranty and any claim is at their discretion.
7.(b). The customer must ensure they supply the recommended OEM nuts, bolts, locking wheel nuts, spigot rings, etc for the safe removal and re-fitting of the wheels.
7.(c). It is the customer’s responsibility to ensure the vehicle is presented to us in a reasonable condition without imminent problems or failures. Should you agree to have any works performed which involves the removal of your wheels (including spare), we will not be liable for damage to (including but not limited to) any over-tightened or seized locking nuts / wheel nuts / wheel bolts / wheel covers / securing nuts or bolts, etc.
7.(d). There may be exclusions and limitations for wheel use including (but not limited to) winter use, sport, rallying, competitions, etc, and damage caused by carelessness or inappropriate use. Examples of damage include (but are not limited to):-
(i). scratches or kerb damage resulting in the wheel finish / lacquer being compromised.
(ii). damage caused by impacts (such as hitting pot-holes or kerbs).
(iii). damage caused by mechanical failure or accidents resulting in wheel distortion, cracks, fractures and tyre damage (such as bulges developing on the sidewall of the tyre, cuts, tears, tread separation, etc)
8. Any timescales given for the completion of wheel repair and refurbishment are targets only; we will endeavour to adhere to these, however we cannot be held responsible for unforeseen delays caused during the process.
You agree to indemnify TyreCom Autos from any losses or claims resulting from any delays.
8.(a). Powder coated wheels are guaranteed for 6 months against workmanship or paint defects such as blistering and flaking, etc.
8.(b). Painted wheels such as wet face or sprayed wheels are guaranteed for 3 months against workmanship or paint defects such as blistering and flaking, etc.
8.(c). Exclusions to this warranty apply and are subject to (but not limited to) the following:-
(i). you understand and indemnify us against the fact that as the full extent of the internal wheel corrosion / damage may not be clear until the wheel is treated (acid stripped, shot-blasted, etc), should such damage exist, the finished painted wheels may have pitting, rough or uneven surfaces.
(ii). the wheels not being washed with acid based cleaners or cleaned using abrasive materials.
(iii). damage caused by driver error or misuse.
(iv). due to the inherent type of wheel damage (buckle, wheel distortion, cracks, fractures, etc) and rectification processes involved, wheels which require fabrication of any sort are not covered by this warranty.
(v). due to the type of finish, polished wheels are not covered by this warranty as the lacquer will not readily adhere to the polished surfaces.
(vi). we endeavour to be as careful as is reasonably possible when working on your car, tyres or wheels, however factors beyond the fitter / operative’s control may result in unforeseen damage such as cosmetic marks appearing on your tyres or wheels – these may be as a result of wet wheels slipping on the tyre machine clamps or tyres not being freed up enough to be removed from the wheel bead or low-profile / runflat tyres not lifting off the wheel whilst on the tyre machine bed, etc. On such occasions you agree to indemnify us against any claim resulting from damage.
8.(d). We reserve the right to charge extra for unforeseen problems such as cracks, buckles, fabrication, etc which we or you were unaware of. We will endeavour to contact you before carrying out further repairs.
8.(e). After works, where tyres or wheels have been removed and installed to the customer’s vehicle, the painted, powder coated or repaired wheels must be fully inspected and bodywork, etc must be fully inspected by the customer at the point of collection / before removing the vehicle from our premises.
We will not be liable for any damage claim for marks, dents, scratches, etc made afterwards.
COMPLETION AND PAYMENT
9.(a). Once the goods / products have been supplied or works have been completed, payment will be taken. Only upon cleared funds will the vehicle be returned to the customer. Parts and other goods supplied must be paid for in full on collection or delivery. All monies due relating to services supplied must be paid upon delivery or when TyreCom Autos notifies the customer that the work is complete. Title and ownership of goods and services supplied will pass only from us to the customer when payment has been received (and monies cleared) and not on collection or delivery. Alternatively payment may be made by direct debit in accordance with any credit terms formally agreed in writing in advance.
9.(b). If the customer fails to pay for and / or collect any goods or services supplied within 90 days of the completion of works, TyreCom Autos shall be entitled to sell the customer’s vehicle upon such terms and conditions as TyreCom Autos deems appropriate. TyreCom Autos will notify the customer at the invoice address of its intention to sell the vehicle. Following such a sale TyreCom Autos shall be entitled to deduct all unpaid monies due (including any further costs incurred) from the sale proceeds and shall then forward the balance, by cheque, to the customer at the invoice address.
9.(c). TyreCom Autos retains a lien over the goods supplied and the customer’s vehicle until the cost of services, goods, tow, repair and storage have been discharged in full and any payment presented has cleared. If the customer fails to pay for the cost of services, goods, tow, repair and storage within 90 days TyreCom Autos shall, if necessary, be entitled to put the vehicle into a saleable state and exercise its rights under Clause 9.(b) above.
9.(d). For any outstanding amounts and balances owed to TyreCom Autos that have not been settled within the agreed terms (maximum 30 days after the invoice date), late payment penalty charges of 5% will be added to your account balance owed to us. This will be applied to the total outstanding balance you owe us EACH week. Further, if you have any invoice disputes, any further time required by us to answer your queries will incur an administration charge of £195.00 + vat per hour which you will be invoiced for and will be added onto your total balance owed. Any further action including but not limited to legal fees, court action, debt recovery charges, etc incurred by TyreCom Autos to recover monies owed by you to TyreCom Autos will be added onto your account balance owed to us.
9.(e). Vehicles left in the custody of TyreCom Autos after completion of work, for more than 5 calendar days may be subject to storage and recovery fees. If your vehicle is not paid for and collected within 5 calendar days (including weekends and Bank Holidays) of completion of work we reserve the right to have your vehicle recovered and stored in a secure facility. A charge may be levied upon you of £225.00 plus £35.00 storage per day. (All prices are plus VAT).
9.(f). In the event of any dispute regarding payment for goods supplied or works carried out on your vehicle, TyreCom Autos holds the rights within 48 hours, to arrange recovery of your vehicle into a secure storage facility until the dispute has been resolved with the customer being liable for any costs relating to recovery and storage. Until the dispute is resolved, a charge may be levied upon you of £225.00 plus £35.00 storage per day. (All prices are plus VAT).
LIABILITIES AND DISCLAIMERS
10.(a). TyreCom Autos will not be responsible or liable for any unforeseeable losses; losses that were not caused by TyreCom Autos’ employees, agents or representatives’ negligence or for any business losses. Nothing in this condition will affect the customer’s statutory rights that the works are performed with due skill and care, that the goods supplied are of satisfactory quality and are fit for their purpose and that the products and services correspond with their description.
10.(b). TyreCom Autos will not be liable for any damage or delay in the services provided if the reasons are due to “an act of God”, “industrial action such as strikes”, “government disputes” or factors to be deemed out of the control of TyreCom Autos.
10.(c). Customers must ALWAYS present their vehicle to TyreCom Autos in a safe and reasonable condition for works to be performed. We cannot be held liable in ANY circumstance if a vehicle is presented and a part / function failure is imminent or in the process of failure, which neither the customer nor TyreCom Autos was aware of (be it in the customer’s presence or absence).
10.(d). TyreCom Autos shall take reasonable care of the vehicle while in its custody. Before leaving the vehicle with us, if you wish, we can perform a Vehicle Condition Assessment (VCA) in your presence. By signing the job sheet / service schedule form you understand the VCA is a rough guide (dependant upon accessibility, weather conditions, etc) to any damage identified by the technician and is NOT a complete examination of the vehicle for damage or roadworthiness. If the customer has left the vehicle without performing the VCA, TyreCom Autos cannot accept any liability for any other damage or losses suffered by the customer from the storage of its vehicle while at TyreCom Autos. TyreCom Autos is only responsible for loss of or damage to a vehicle or its accessories proven to be caused by TyreCom Autos’ negligence. TyreCom Autos will determine whether to repair or replace the damaged item or alternatively offer compensation for loss caused.
10.(e). TyreCom Autos cannot accept liability for the loss of or damage to personal property or business goods left in the vehicle and are not connected to the vehicle. TyreCom Autos advises the customer to remove all items of value not related to the vehicle prior to work commencing.
10.(f). TyreCom Autos holds no liability for any other loss or damage to vehicles when left in our custody either inside or outside our premises (be it on the frontage outside the building or the public highway). There may be occasions when there is no space inside the premises to store your vehicle as work is allocated on a productive basis. We may not always have the opportunity to inform you when moving your vehicle to other locations but will endeavour to do so.
10.(g). TyreCom Autos shall not be liable to the customer for any loss or damage occasioned by release of the vehicle to any person(s) who settles the account outstanding for goods, tow, repair or storage provided that such person(s) shall have held themselves out as duly authorised by the customer to have possession of the vehicle.
10.(h). After the completion of works, vehicle body, vehicle condition, wheel condition, tyres, etc must be fully inspected by the customer at the point of delivery / collection / before removing the vehicle from our premises. Ensure any items belonging to you or other accessories such as locking wheel nuts, service books, paperwork, etc have been returned to you.
10.(i). After the completion of works, where tyres or wheels have been removed and installed to the customer’s vehicle, we will ensure all wheel nuts/ bolts are correctly tightened. Customers are responsible for the re-checking of the tightness of the wheel nuts / bolts after 20 miles of use and at regular intervals thereafter. TyreCom Autos accept no responsibility or liability for losses, damages, personal injuries, death to any individuals or property due to non-compliance of its advisories, terms and policies.
11.(a). Any complaint with respect to goods supplied or works performed by TyreCom Autos must be restricted to communications with TyreCom Autos only. TyreCom Autos will not be liable for resolving any issues or problems with goods supplied or works performed unless all correspondence remains solely with TyreCom Autos.
11.(b). TyreCom Autos will endeavour to resolve all disputes professionally and amicably, normally within 28 days. If the dispute should take longer, TyreCom Autos will notify the customer accordingly.
11.(c). TyreCom Autos reserves the right not to resolve any issues where we feel harassed, threatened, intimidated, falsely accused, maligned or in order to prevent fraud and criminal activity. If deemed necessary, we will openly liaise with the authorities.
HEALTH AND SAFETY
12. Health and Safety laws will apply where applicable when works are performed on a customer’s vehicle, so there may be restrictions when performing certain works. TyreCom Autos accept no responsibility or liability for personal injury or damage to any individuals or property due to non-compliance of its site policies.
13. If such an occasion arises that may create an antagonistic situation, we reserve the right to withdraw any products or services on offer. Further we reserve the right to remove any parts or goods we may have utilised for works from your vehicle or return your vehicle to its former state and within reason reclaim our labour costs for works performed up to that point.
14. We operate and record CCTV images for the purposes of security, good management, the detection and prevention of crime and to maintain public safety.
15. TyreCom Autos are committed to environmental sustainability and employing waste disposal practices that reduce the environmental impact from our works. In order to ensure all waste is safely and responsibly handled and disposed of, waste disposal specialists with appropriate licences are utilised. On occasion there may be an additional environmental charge for certain works / products – this enables us to create and ensure even safer waste treatment and disposal options for the future. We will endeavour to inform you in such cases.
16. Where applicable, the insurance cover on any courtesy or replacement vehicle provided by TyreCom Autos will need to be covered by the customer’s insurance policy. The customer should ensure they have a valid license enabling use of the vehicle. Where applicable, any collection and delivery times may vary due to unforeseen circumstances – TyreCom Autos will always endeavour to contact you accordingly. The customer is liable in the event of any damage, claims or losses to any vehicle provided by TyreCom Autos.
17. The invalidity, illegality or unenforceability of any provision of these conditions should not affect the other conditions.
18. A person who is not party to this contract shall have no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this contract. This clause does not affect any right or remedy of any person which exists or is available otherwise than pursuant to that Act.
19. The Contract (and any proceedings whereby one party might be entitled to join the other as a third party) shall be governed by and construed in all respects in accordance with English law and the parties hereby submit to the exclusive jurisdiction of the English courts.
THESE TERMS AND CONDITIONS AND THE WARRANTY TERMS CONTAINED IN THEM DO NOT AFFECT THE STATUTORY RIGHTS OF A CONSUMER REGARDING FAULTY OR MIS-DESCRIBED PRODUCTS OR SERVICES OR ANY FAILURE BY TYRECOM AUTOS IN THE SUPPLY OF GOODS OR THE UNDERTAKING OF WORKS.
For more information about your statutory rights, please contact the Citizens Advice Bureau. They can also assist with information required by the Consumer Protection Act.
FOR OUR LATEST OR UPDATED TERMS & CONDITIONS PLEASE REFER TO OUR WEBSITE
© Tyre Warehouse Ltd t/a TyreCom Autos. Rev. 01